Welcome to our FAQ page!
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Here you'll find answers to common questions about our internet café services. If you can't find the information you're looking for, feel free to contact us for assistance.
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1. What are your operating hours?
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Our internet café is open from 12:30 pm to 2:00 am on Thursday to Sunday.
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2. How much does it cost to use the computers/Consoles?
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Pricing for our services varies depending on the duration of usage. Please refer to our pricing page for more information.
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3. Do you offer discounts for students/seniors/members?
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Yes, we offer discounts for [students/members]. Please present valid identification to avail of these discounts.
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4. What software and games are available on your computers?
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We provide a variety of software applications and games for our customers to use. Our collection includes [All games will be available].
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5. Do you have high-speed internet access?
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Yes, we provide high-speed internet for our customers at 2 GB up and Down.
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6. Can I bring my own laptop or device to connect to your internet?
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No, but you can bring your own keyboard and mouse, just check-in with the front desk first.
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7. Is there a time limit for computer usage?
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Yes, there is a maximum 4 hour time limit for computer usage per session, this can be extended at the end of your session if no one has reserved the computer.
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8. Do you have a Wi-Fi network available for customers?
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No, in order to keep speeds high for the computers and systems, we do not offer Wi-Fi connection.
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9. Are there any restrictions on content or websites that can be accessed?
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We have policies in place to ensure a safe and enjoyable browsing experience for all customers. Please refer to our Terms of Use for more information.
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10. Do you provide technical support if I encounter any issues with the computers or internet connection?
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Yes, our staff is available to provide technical assistance during our operating hours.
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11. Do you offer printing, scanning, or photocopying services?
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No, we do not offer these services.
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12. Do you have private rooms or areas for meetings or gaming parties?
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Yes, we have private rooms available for meetings or gaming parties. Please contact us to inquire about availability and pricing.
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13. Can I reserve a computer in advance?
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Yes, you can reserve a computer in advance. Please contact us to make a reservation.
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14. Is food or drink allowed in the internet café?
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Food and drink are allowed in designated areas of the internet café. Please be mindful of other customers and clean up after yourself. No outside food or drinks are permitted.
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15. Do you host any special events, tournaments, or gaming nights?
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Yes, we host special events, tournaments, and gaming nights. Keep an eye on our events page for upcoming events.